Refund Policy

Last updated: 9 November 2026

This policy covers the Club Avalanche membership paid by card (USD 30, one-time).

Refund within 14 days

You can ask for a full refund within 14 days of the payment. Write to support@brunotoken.com with your NickName and the payment date.

Double payment

If the account was already a member, the new payment is refunded automatically and in full. You don’t need to contact us.

What happens after a refund

• The membership paid by that payment is cancelled.
• The Locked rewards from that payment (yours and your referrer’s) are cancelled.
• The money goes back to the card used for the payment, through Stripe. Banks usually show it in 5–10 business days.

Chargebacks

If a payment is disputed with the card issuer, the membership and its Locked rewards are cancelled. Please contact us first — a refund is faster.

Not refundable

USDC withdrawals on the Base network are final once sent.